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Artificial Intelligence in Knowledge Management
Corresponding Author(s) : MARIUS COPEȘTIUC
Student Thinkers and Advanced Research,
Vol. 3 No. 2 (2024): Proceedings of the 7th International Conference XGEN
Abstract
In the knowledge-based economy era, organizations face increasing challenges in capturing, managing, and effectively leveraging knowledge.
Artificial intelligence
(AI) offers a promising solution to overcome these challenges and transform the way organizations manage knowledge. In this context, this article aims to explore the role of artificial intelligence in knowledge management, by analyzing how AI technologies, such as machine learning, can be used to improve knowledge management processes. The paper provides insights into how artificial intelligence can complement knowledge management. Furthermore, practical recommendations for AI solutions and for improving knowledge management practices within organizations are presented.
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- B. Gupta, L. S. Iyer și J. E. Aronson, „Knowledge management: practices and challenges,” Industrial Management & Data Systems, vol. 100/1, nr. 3, pp. 17-21, 2000.
- C. Brătianu, Managementul cunoștințelor. Concepte fundamentale, Bucureşti: Editura Universitară Bucureşti, 2015.
- M. H. Jarrahi, D. Askay și A. Eshraghi, „Artificial intelligence and knowledge management: A partnership between human and AI,” Business Horizons, vol. 66, nr. 1, pp. 87-99, 2023.
- R. G. Smith și F. Adam, „The Road Ahead for Knowledge Management An AI Perspective,” AI Magazine, vol. 21, nr. 4, pp. 17-24, 2000.
- M. Alavi și D. E. Leidner, „Knowledge management and knowledge management systems: Conceptual foundations and research issues,” MIS quarterly, vol. 99, nr. 34, pp. 107-136, 2001.
References
B. Gupta, L. S. Iyer și J. E. Aronson, „Knowledge management: practices and challenges,” Industrial Management & Data Systems, vol. 100/1, nr. 3, pp. 17-21, 2000.
C. Brătianu, Managementul cunoștințelor. Concepte fundamentale, Bucureşti: Editura Universitară Bucureşti, 2015.
M. H. Jarrahi, D. Askay și A. Eshraghi, „Artificial intelligence and knowledge management: A partnership between human and AI,” Business Horizons, vol. 66, nr. 1, pp. 87-99, 2023.
R. G. Smith și F. Adam, „The Road Ahead for Knowledge Management An AI Perspective,” AI Magazine, vol. 21, nr. 4, pp. 17-24, 2000.
M. Alavi și D. E. Leidner, „Knowledge management and knowledge management systems: Conceptual foundations and research issues,” MIS quarterly, vol. 99, nr. 34, pp. 107-136, 2001.